Ardovo + WhatsApp integration
Connect Ardovo to WhatsApp so your messaging and voice work and your revenue data stay in one place. WhatsApp conversations logged to the contact automatically.
- Minutes Time to connect
- Two-way Sync direction
- No code Setup effort
Short answer
The Ardovo + WhatsApp integration brings the worlds most used messaging app into your CRM. Send and receive WhatsApp messages from the contact record, use approved templates for outreach, and keep the full conversation on the deal timeline. Ideal for international and mobile-first markets where email is not the channel.
What flows between Ardovo and WhatsApp
Two-way messaging
Send and receive WhatsApp messages from the contact record.
Conversation history
Every message logs to the deal timeline for full context.
Template outreach
Use approved templates for notifications and proactive outreach.
Setting up the Ardovo + WhatsApp integration
Connect in one click
Open Ardovo Settings, go to Integrations, find WhatsApp, and click Connect. Authorize the connection with OAuth or an API key.
Choose what syncs
Pick which records and events sync between Ardovo and WhatsApp, and set the direction to one-way or two-way.
Map your fields
Match WhatsApp fields to Ardovo fields once. Rook suggests the mapping so most teams accept the defaults and move on.
Turn it on
Rook backfills recent history, then keeps both sides current. You can pause, edit, or audit the sync anytime.
How the Ardovo + WhatsApp integration works
Ardovo connects to WhatsApp through the Business Platform (via a provider like Twilio or Meta). Messages send from the contact using approved templates or session messages, and inbound replies match to contacts and log to the deal.
- Ardovo to WhatsApp: outbound messages and templates
- WhatsApp to Ardovo: inbound replies matched to contacts
- Both ways: conversation history on the deal
Frequently asked questions
Why use WhatsApp for a revenue team?
In many international and mobile-first markets, WhatsApp is the primary business channel. Logging it in Ardovo means those conversations are part of the deal history, not lost on a phone.
Do I need approved templates?
For proactive outreach outside a 24-hour session window, WhatsApp requires approved templates. Ardovo supports both templates and free-form session replies.
How do I connect WhatsApp to Ardovo, and is it secure?
Open Ardovo Settings, go to Integrations, find WhatsApp, and click Connect. Authorize with OAuth or an API key, choose what syncs and in which direction, and Rook backfills history and keeps both sides current. Setup takes minutes, needs no code, and every change is written to the Ardovo audit log.