Ardovo + Twilio integration
Connect Ardovo to Twilio so your messaging and voice work and your revenue data stay in one place. Text and call from the contact with full history logged.
- Minutes Time to connect
- Two-way Sync direction
- No code Setup effort
Short answer
The Ardovo + Twilio integration puts SMS and voice inside the CRM. Send and receive texts from the contact record, place and log calls, and keep every message and call on the deal timeline. Reps text and call from Ardovo, and inbound replies route to the right contact automatically.
What flows between Ardovo and Twilio
Two-way SMS
Send and receive texts from the contact, with replies routed automatically.
Call logging
Outbound and inbound calls log to the deal with duration and recording.
Automated messages
Trigger SMS on deal events like a booked meeting or a signed contract.
Setting up the Ardovo + Twilio integration
Connect in one click
Open Ardovo Settings, go to Integrations, find Twilio, and click Connect. Authorize the connection with OAuth or an API key.
Choose what syncs
Pick which records and events sync between Ardovo and Twilio, and set the direction to one-way or two-way.
Map your fields
Match Twilio fields to Ardovo fields once. Rook suggests the mapping so most teams accept the defaults and move on.
Turn it on
Rook backfills recent history, then keeps both sides current. You can pause, edit, or audit the sync anytime.
How the Ardovo + Twilio integration works
Ardovo connects to Twilio through API keys and webhooks. Messages and calls send from Ardovo using your Twilio numbers, inbound messages match to contacts, and every interaction logs to the deal timeline.
- Ardovo to Twilio: outbound SMS and calls from the contact
- Twilio to Ardovo: inbound messages and call logs matched to contacts
- Both ways: message and call history on the deal
Frequently asked questions
Can reps text customers from Ardovo?
Yes. Reps send and receive SMS from the contact record using your Twilio numbers, and inbound replies route to the right contact so the conversation stays in one thread.
Are calls logged automatically?
Yes. Outbound and inbound calls log to the deal with duration and, where enabled, recording, so the activity timeline stays complete.
How do I connect Twilio to Ardovo, and is it secure?
Open Ardovo Settings, go to Integrations, find Twilio, and click Connect. Authorize with OAuth or an API key, choose what syncs and in which direction, and Rook backfills history and keeps both sides current. Setup takes minutes, needs no code, and every change is written to the Ardovo audit log.