Live chat software
Live chat is a sales channel when it knows who is on the other end. Ardovo gives every chat CRM context.
- Minutes Time to first value
- Day one Alive with data
- One price Every module included
Short answer
Live chat software lets visitors and customers talk to your team in real time on your site. Ardovo live chat routes conversations to the right rep with full CRM context, logs the transcript to the record, and lets Rook triage and draft replies, so chat becomes a pipeline and support channel instead of a disconnected widget.
How Ardovo delivers live chat software
Context-rich conversations
Reps see the visitor account, deals, and history as they chat.
Smart routing
Route chats to the right rep or team by account, page, or intent.
Transcript on the record
Every conversation logs to the contact and deal automatically.
Rook triages and drafts
Rook handles common questions and drafts replies for reps to send.
What to look for in live chat software
Look for CRM context, smart routing, and transcript logging.
- Visitor context from the CRM
- Account and intent-based routing
- Automatic transcript logging
- AI-assisted replies
How Ardovo does live chat
Ardovo live chat gives reps full CRM context, routes by account and intent, logs transcripts to the record, and lets Rook triage, so chat drives pipeline and support.
Frequently asked questions
Do reps see who they are chatting with?
Yes. Reps see the account, deals, and history as they chat.
Are chat transcripts saved to the CRM?
Yes. Every conversation logs to the contact and deal automatically.
Can Rook help answer chats?
Yes. Rook handles common questions and drafts replies for reps to send.